Friday, October 14, 2016

How Can We Track Moneygram And Western Union Money Order

Before you Start

Tracking a money order is time consuming and expensive. The USPS is most affordable at $6.10, but other issuers charge $15 or more to research your payment. You also have to fill out forms – sometimes in-person – and you might not get an answer (much less a refund) for 30 days or more.

If possible, start by communicating with whoever you sent payment to. Sometimes people and businesses don’t process orders immediately, and they take even longer to deposit payments they’ve received. Getting information directly from your payee might be easiest.

Money order issuers suggest waiting at least two weeks after you send a payment before giving up ad cancelling a money order. Most letters get to their destination within a few days, but for some reason payments seem to move slower.

Especially with holidays and weekends, that process can take even longer.

MoneyGram Money Orders

Tracking MoneyGram money orders is a bit easier – if all you need to know is whether or not the money order was cashed. Call MoneyGram’s automated response line at 1-800-542-3590. You’ll need to provide your money order number and the exact dollar amount, and you’ll learn whether or not the item is still outstanding.

If you want a copy of the endorsed money order, you have two options with MoneyGram:

Fill out a Claim Card, pay $15, and wait at least 30 days for a mailed response, or
Use the ExpressPayment Photocopy Process. This costs $24 and takes 3 business days, and the response will come to you by fax
Note that the ExpressPayment option is not available for everybody. Read the restrictions carefully and ensure that your money order qualifies.

If you don’t have your money order number, you’ll need to pay an additional $40 for MoneyGram to dig up the information you need.

For more information, visit MoneyGram’s money order service pages.

Western Union Money Orders

Western Union’s process is similar to MoneyGram’s. Before filling out forms and paying fees, verify that the money order was cashed by calling 1-800-999-9660.

If you need a copy of the paid money order, you’ll need to fill out a form. The good news is that you can submit this form via fax or email – which helps you get a faster answer (of course you can still do it in-person or by mail if you like). The cost is $15, and the process should take around 30 days.

Again, it’s best if you keep your receipt when you buy a money order. If you don’t, Western Union charges an additional $30 to research your money order.

For more information, visit Western Union’s money order service pages.

Other Issues

Most money orders issued at grocery stores, convenience stores, and check cashing stores are Western Union or MoneyGram money orders. If your money order was issued by an organization not already covered here (such as your bank or credit union), there’s still a good chance that you can trace it. It might even be easier – especially if you bank at a small institution. Instead of filling out forms, a simple phone call might be all that’s needed.

United States mail hold

Junk mail

USPS mail forwarding

tracking usps

USPS delivery times 


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